ABOUT US

Shipping Policy

1. Processing Time

Orders are processed within 5 to 15 business days after payment confirmation. Processing time may vary depending on the item ordered and current order volume.

You will receive a confirmation email once your order has been shipped, including tracking information when available.

2. Shipping Methods

Shipping methods are determined based on the item ordered, destination, and package size. Available shipping options will be displayed at checkout.

Shipping methods: [SHIPPING METHODS - TO BE SPECIFIED]

3. Delivery Times

Delivery times are estimates and begin from the shipping date, not the order date.

France: 5 to 20 business days
International: 10 to 30 business days

Please note that delivery times may be affected by customs clearance, public holidays, weather conditions, or other factors beyond our control.

4. Shipping Costs

Shipping costs are calculated based on the destination, weight, and dimensions of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.

Free Shipping: Orders over €150 qualify for free shipping.

5. Shipping Destinations

We currently ship to: [COUNTRIES - TO BE SPECIFIED]

If your country is not listed at checkout, please contact us at majditebib@gmail.com to discuss shipping options.

6. International Shipping

For international orders, please note:

Customs duties, taxes, and fees may apply and are the responsibility of the recipient
Delivery times may be longer due to customs processing
We are not responsible for delays caused by customs

7. Order Tracking

When available, tracking information will be sent to your email address once your order has shipped. You can use this information to track your package.

8. Delivery Issues

Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately at bazaarshamaly@gmail.com with your order number and photos of any damage.

Incorrect Address: Please ensure your shipping address is correct. We cannot be held responsible for orders shipped to an incorrect address provided by the customer.

Undelivered Packages: If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply.